Shipping policy
Shipping Policy
Thank you for shopping with Gaming Ocean TCG! We aim to provide you with a seamless shipping experience. Please review our shipping policy below:
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Processing Time: Orders are typically processed within 1-3 business days. Once your order is processed, you will receive a confirmation email with tracking information.
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Shipping Methods: We offer various shipping options, including standard and expedited shipping. You can select your preferred method at checkout.
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Shipping Rates: Shipping costs are calculated based on the weight of your order and your shipping location. You will see the total shipping cost during the checkout process before completing your purchase.
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Delivery Times: Delivery times vary based on your location and the shipping method selected. While we strive to meet estimated delivery times, please note that they are not guaranteed and can be affected by factors such as weather, holidays, or carrier delays.
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Order Tracking: Once your order ships, you will receive a tracking number via email. You can use this number to track your shipment through the carrier’s website.
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International Shipping: We currently only ship within the United States. We do not offer international shipping at this time.
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Lost or Stolen Packages: If your package is lost or stolen, please contact us at gamingoceantcg@gmail.com. While we cannot guarantee a refund from the shipping carrier, we will do our best to assist you in resolving the issue.
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Address Accuracy: Please ensure that the shipping address you provide is accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, please contact us immediately.
If you have any questions or need assistance, please don’t hesitate to reach out to us at gamingoceantcg@gmail.com. Thank you for choosing Gaming Ocean TCG!